How We Can Help?
Getting Started
- Essential Info About Sample Sets
- Our 4 Service Models Explained
- Step-by-Step Ordering Guide
- Understanding MOQs: Makeup vs. Skincare
- Reality Check: Private Label vs. Custom OEM (Budget & Timeline)
- Who are you? Finding Your Business Model
- Beyond Manufacturing: Marketing & Branding Support
- Can I bring my own Ingredient List? (The Reality of Formula Replication)
- The "Easy Launch" Checklist: Start Your Brand in 5 Steps
- Can I manufacture a custom bottle shape from a sketch or AI image? (Structure vs. Decoration)
- The "12,000 Unit" Rule: Why do some customizations have high MOQs?
- Can I see a list of brands you manufacture for? (Client Confidentiality)
- How to properly test Makeup Samples? (Performance vs. Preference)
- Project Management 101: Stop Tweaking, Start Selling (The "MVP" Strategy)
14 ARTICLES
Ordering & Production
- Can I arrange a Third-Party Inspection
- Can I change my design or product after paying?
- Can I request photos/videos of my product being made? (Confidentiality Policy)
- Our Quality Control (QC) Process
- Payment Terms & Methods
- Production Lead Times (How long does it take?)
- Re-ordering: Is it faster the second time?
7 ARTICLES
Design & Packaging
- Custom Boxes & Secondary Packaging
- Design File Requirements
- OEM Packaging Solutions (One-Stop Solution)
- Printing Technologies: Hot-Stamping, UV & Silk Screen
- Guidelines for Using AI-Generated Designs
- Packaging Compliance & Claims
- The Design Approval Process
- Packaging 101: Materials, Finishes & Printing Techniques
- Can I manufacture a custom bottle shape from a sketch or AI image? (Structure vs. Decoration)
- The "12,000 Unit" Rule: Why do some customizations have high MOQs?
10 ARTICLES
Products & Compliance
- "Free-From" Claims & Clean Beauty Standards
- Can I sell these products in the US (FDA) and EU (CPNP)?
- Cruelty-Free Policy (Strictly No Animal Testing)
- Ingredient Transparency (Where to find the list?)
- Pregnancy Safety & Allergens
- Product Documentation: PIF, MSDS, and COA
- The Custom Formulation (OEM) Process: Step-by-Step
- The Science of MOQ: Why 100kg for Skincare vs. 10kg for Makeup?
- Who is the "Responsible Person" (RP)?
- Can I ship my own ingredients to your factory in China?
- Formula Architecture vs. Ingredient Stacking
- Our Preservation Philosophy: "Broad-Spectrum & Synergistic"
- Policy on CBD (Cannabidiol) & Hemp Oil
- The Anatomy of a Makeup Formula: It's More Than Just Color
- The Science of Skincare: Anatomy of a Stable Formula
- Evaluating Functional Samples: Why "Formula Architecture" Matters More Than a 30-Day Test
16 ARTICLES
Custom OEM Services
5 ARTICLES
Shipping & Delivery
- Customs Duties & Import Taxes (Who pays?)
- Damaged or Lost Items Policy
- Shipping Liquids & Batteries (Restricted Items)
- Shipping Methods & Estimated Transit Times
- Understanding Shipping Costs: Actual Weight vs. Volumetric Weight
- Customs Inspections: The Uncontrollable Delay
- DHL vs. FedEx vs. UPS: How do we choose the carrier?
- EU Transport Packaging Requirements
- Formal Customs Entry & Destination Port Fees
- Incoterms Explained: EXW vs. FOB
- What is the "Remote Area Surcharge"?
- Why does tracking sometimes show a delay before movement? (The "Freight Forwarder" Process)
- Why is my shipment delayed? (Understanding External Factors)
- Why is shipping cosmetics slower than general goods?
14 ARTICLES
